Feeds

3Com jilts Audrey

Refunds in Linen, Slate, Ocean, Meadow and Sunshine

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

3Com is to give customers who bought its Audrey Internet appliances a full refund after deciding to ditch the product.

The $499 refund only applies to customers who bought one of the Audrey gadgets directly from 3Com, and not from one of its retailers.

"We would continue to believe in its [Audrey's] potential, but the market will take longer to develop than we'd planned," a 3Com representative said today.

The refund, available until June 1, has not been publicised by 3Com. The representative declined to say how many Audreys were sold, or what percentage were bought directly from 3Com.

3Com decided to offer the refund due to the short life span of the product, he added.

Audrey was launched last October, when top 3Com execs flew to New York to show off the Net gadget. At the time it was touted as a device that would "out Palm Palm", and came in a range of five pastel colours - linen, slate, ocean, meadow and sunshine.

It was hooked up the the Internet and offered different customised channels, such as weather and financial news. Unfortunately, its $499 price tag meant it cost the same as a cheap PC.

3Com's decision to pull the plug on Audrey was announced last month, the same time the networking vendor reported losses for the third quarter and launched a cost cutting plan aimed at netting it annual savings of $1 billion.

The company had previously said it would lay off 1,200 staff, or around ten per cent of its workforce.

Audrey owners can get their refund by calling: 1 877 949 3266. ®

Related Stories

3Com announces losses and wants to save $1bn
3Com slashes 1,200 jobs
Audrey comes in Linen, Slate, Ocean, Meadow and Sunshine

New hybrid storage solutions

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Forget silly privacy worries - help biometrics firms make MILLIONS
Beancounter reckons dabs-scanning tech is the next big moneypit
Microsoft's Office Delve wants work to be more like being on Facebook
Office Graph, social features for Office 365 going public
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.