Feeds

WHSmith Online reaps £5m sales

Just a nano-drop of water in financial ocean

  • alert
  • submit to reddit

Bridging the IT gap between rising business demands and ageing tools

WHSmith Online - the e-version of the high street book, music and stationery outfit - has increased sales by 47 per cent to £5 million during the six months to 28 February, the company announced today.

The operation lost £4 million during the same period and is expected to lose around £7 million for the whole year.

Execs hope the outfit will break-even within the next three years.

In a short statement about the performance of the online operation, the outfit said: "Margins have been held despite pressure from discounting and promotion led activity.

"We continue to develop the fulfilment capability and improve the service to the customer as part of an integrated UK retail proposition."

Last year e-consultancy, Plaut, criticised WHSmith Online for poor customer service claiming in a report that the outfit failed to provide a refund when requested and that the site suffered from a number of "bugs". ®

Related Story

Dell and Dixons give dire e-service

Build a business case: developing custom apps

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Big Blue Apple: IBM to sell iPads, iPhones to enterprises
iOS/2 gear loaded with apps for big biz ... uh oh BlackBerry
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.