Feeds

Oftel publishes whingers' charter

Or, how to teach your granny to suck eggs

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Oftel has produced a guide for companies explaining the best way to complain about possible breaches of licences or the Competition Act.

It appears it is not merely enough to whinge, whine and throw indiscriminate allegations around the place in the hope that the winged watchdog will sit up and take notice.

Instead, the guidelines suggest that the more information that can be provided from the outset about the relevant market and the barriers to entry, the quicker Oftel will respond.

Said David 'Harry Potter' Edmonds, head boy of Oftel: "Companies that believe that they are subject to anti-competitive practices or other illegal behaviour want Oftel to intervene as quickly as possible."

They do, David, they do. But Oftel's track record at swift resolution is not good.

By its own admission, Oftel aims to complete 80 per cent of investigations within six months and all investigations within 12 months.

No doubt it's hoped that the introduction of guidelines on how to complain will speed up the time it takes the winged watchdog to resolve complaints. Just don't hold your breath... ®

Related Link

Making a formal complaint to Oftel - guidance for the telecommunications industry

Remote control for virtualized desktops

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?