Demon upgrade hits users
Problems, problems, problems
Posted in Music and Media, 5th March 2001 15:37 GMT
Free whitepaper – Out-of-box comparison between Dell, HP, and IBM blade servers
Demon Internet is warning customers to expect disruption to services for six or seven weeks as it finishes an upgrade to its network.
The ISP claims the work is nearing completion with "migration and replacement work to establish all services across the new platform continuing through March, and expected to be completed several weeks later."
Demon claims that during this time there could be "periods when there may be unpredicted interactions between our old and new data platforms that affect the quality of service our customers' experience."
Perhaps that's what was to blame for an outage last week that, according to one Net expert, saw the whole Demon network drop off the screen for half an hour or so.
No one at Demon was available to comment on the upgrade. Demon's help desk was also out of operation.
Apparently, the call centre was evacuated earlier this afternoon as part of a fire drill, although it's understood to be a false alarm. ®
Free whitepaper – Managing operating systems and applications with the new Dell Management Console

Analyst Keynote: The Register Agile Data Center Summit
Analyst Keynote: The Register Agile Data Center Summit
Enabling The Agile Data Center

Dirty, dirty PCs: The X-rated picture guide
Top 500 supers - rise of the Linux quad-cores
Early adopters bloodied by Ubuntu's Karmic Koala
Sign up, sign up for The Register IT security newsletter