Feeds

Demon upgrade hits users

Problems, problems, problems

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Demon Internet is warning customers to expect disruption to services for six or seven weeks as it finishes an upgrade to its network.

The ISP claims the work is nearing completion with "migration and replacement work to establish all services across the new platform continuing through March, and expected to be completed several weeks later."

Demon claims that during this time there could be "periods when there may be unpredicted interactions between our old and new data platforms that affect the quality of service our customers' experience."

Perhaps that's what was to blame for an outage last week that, according to one Net expert, saw the whole Demon network drop off the screen for half an hour or so.

No one at Demon was available to comment on the upgrade. Demon's help desk was also out of operation.

Apparently, the call centre was evacuated earlier this afternoon as part of a fire drill, although it's understood to be a false alarm. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.