Feeds

BT ditches ADSL ‘always-on’ promise

Sorry, you shouldn't have received that email

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

BT bosses are trying to hide their blushes after telling customers that its flagship always-on ADSL service is no longer "always on".

In an email to users of BT's broadband service, bosses point to a change in the Ts&Cs.

It says: "Your connection to the Internet via the Service, at any one given time, is on a timed session basis and accordingly we reserve the right to end your connection to the Internet after an extended period of time... you can re-connect back to the Internet by using your dial- up connection.

Punters of BTopenworld who've received this missive can barely believe what they've read thinking that the monster telco has abandoned one of the fundamental tenets of broadband.

Not so. BT just can't tell the difference between its narrowband and broadband users.

The change to the Ts&Cs refers to users of BTinternet, it's narrowband ISP, and not BTopenworld, its broadband ISP.

However, some BTopenworld users have received the email by mistake. Oh dear.

BT is aware of the problem but is unable to say how many people have been hit by the mistake. Ho hum. ®

Intelligent flash storage arrays

More from The Register

next story
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.