Feeds

Too much security is holding back ecommerce

Says security arm of firm that spilled customer details onto the Web

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Excessive security is holding back ecommerce, according to the security arm of a firm which not so long ago became centre of a high profile security breach itself.

Evidian, a subsidiary of Groupe Bull, has completed a survey of 40 blue chip companies and found that two in five of them think complicated security is "the most irritating aspect of conducting business online".

Multiple password entry and excessive authorisation procedures were recorded as particular irritants to respondents to Evidian's survey, ahead in annoyance of factors like downtime and poor customer service in doing business online.

There's some truth in Evidian's conclusion that you can go overboard with security and make systems too hard to use. Security should be implemented so that it doesn't impose itself on users, who being human beings will work out ways around security checks if they become too irritating.

It is possible to set up security systems that are effective but don't interfere with business processes, however taking lectures on the subject from a Bull subsidiary is a bit rum given the parent firm's own recent record.

Last August, Bull had to mount an internal investigation after confidential customer data was left on a French Web server in plain view sans password or cryptographic protection. Customers reportedly affected included Royal Air Force, Barclays and France Telecom.

At least Bull can argue truthfully, unlike most firms in the IT industry, that it practices what it preaches... ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Webcam hacker pervs in MASS HOME INVASION
You thought you were all alone? Nope – change your password, says ICO
You really need to do some tech support for Aunty Agnes
Free anti-virus software, expires, stops updating and p0wns the world
USB coding anarchy: Consider all sticks licked
Thumb drive design ruled by almighty buck
Attack reveals 81 percent of Tor users but admins call for calm
Cisco Netflow a handy tool for cheapskate attackers
Privacy bods offer GOV SPY VICTIMS a FREE SPYWARE SNIFFER
Looks for gov malware that evades most antivirus
Patch NOW! Microsoft slings emergency bug fix at Windows admins
Vulnerability promotes lusers to domain overlords ... oops
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.