Feeds

Compaq batteries could still blow up your notebook

Reg suffers acid flashback

  • alert
  • submit to reddit

Boost IT visibility and business value

Updated Compaq has admitted it has had very few responses to its recall of dodgy notebook batteries.

Compaq was forced to recall 54,075 batteries for its Armada E500 and V500 notebooks back in October because it found they could short-circuit, overheat and burn out your notebook.

The company's (unnamed) battery manufacturer said it had found a flaw in its manufacturing process, affecting all batteries made between June 2 and July 10 last year. One battery was then tested, which overheated and started smoking, damaging the notebook.

Compaq was informed about the problem in September, and knocked out a press release on it [see update below].

Needless to say, if you own one of these batteries (TCGK 00001- 10500, 20001- 21800, 40001- 83100, TCHK 40001- 44700), take it out your notebook now and send it to Compaq. Then you'll get two back - it'll take three to five days if you live outside the US. If you haven't got a spare battery and you need to use your notebook during that week, you'll have to use your noddle or go back to good old fashioned paper and pen.

Any more questions? (Like where to send it, who can you call to rant at), look at this Q&A on Compaq's site. ®

Update

Okay, hands-up time. This is an old story. In fact, we wrote about it back in October. Fortunately, Compaq, three readers and Linda (who's just got back from new York) have pointed out this fact. Compaq is a little confused why this has resurfaced, as are we. So this story should have been headlined: "Why the Reg doesn't learn history and so is destined to repeat it" or "Why CRN is four months behind the news".

Think of this as an update then. Has the recall been successful? "I haven't heard of any issues," Steve Torbe, Compaq marketing manager told us. But then "the numbers that have come back are very small".

So our new headline must be: "50,000 Compaq notebooks still at risk of meltdown".

[Editor's Note: For this appalling error, Kieren will be placed in the stocks this Saturday in Maddox St from 12pm to 2pm. Feel free to come along with rotten fruit and have a pop]

Related Link

Killer battery Q&A

The Power of One Brief: Top reasons to choose HP BladeSystem

More from The Register

next story
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.