Feeds

Virgin online train ticket system derails

It's the Railtrack effect

  • alert
  • submit to reddit

Security for virtualized datacentres

Virgin's much-vaulted online booking service for train tickets has been down all day and still isn't working. The derailed service at www.thetrainline.com and www.virgintrains.co.uk is just the latest disaster to hit the UK rail system, which is arguably the worst in the world at the moment.

The VirginTrains site appears to working as normal but try and book a ticket and you get the message: "We are sorry, but the website is very busy at present. Please try again later. If you would like to attempt to access the site, please click here." The Trainline site doesn't even pretend to be up and displays the same message (it is also run by Virgin by the way).

Why so busy? Because Virgin's offer of half-price tickets offer started yesterday and although Virgin Trains' service has been dire, there's nothing we like more in this country than a bargain. Just a shame that, like Virgin's promises to give a great service, it isn't up to the job when people take it up on the offer.

Not only that but you can't get through on the phone lines and no one is even answering the HQ phones either - presumably they've all been put on the tickets lines. What a mess. ®

Business security measures using SSL

More from The Register

next story
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.