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Shiva shut-down annoys resellers

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Intel has come in for some reseller flak over the way it's handling the closure of its Shiva division.

Shiva's remote access products were discontinued from 4 January, but will be supported for a further two years. However Computer Reseller News has found resellers unhappy with how much warning they got about the shut down.

Phil Kennerdal, senior sales consultant at Abtec Network Systems, said he'd been unable to supply a customer with a module to attach to a Shiva server. "They could have given me a couple of months notice so that I could have stocked up," he told CRN.

Intel says it can supply Shiva products from 5 February if VARs can't get them from their distributors.

Shiva rival, Perle Systems, is taking advantage of Shiva's closure and is pushing its Perle 833 Access Server line as alternatives to Shiva's LanRover range. Perle is offering resellers free technical support and free 30 day trials on its products. ®

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