Feeds

Totalise vaporises 900 users

More abuse cited

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Totalise has thrown off 900 Net users from its Ultimate Surf 24/7 unmetered service claiming they've abused the service.

The cull - a third of all users on this particular tariff - comes into force on Saturday less than six months after the service was launched.

The British ISP claims it suspended the users because they used the service too much.

However, this is yet further evidence of ISPs getting their sums wrong and getting customers to pay for the mistakes.

In a statement, Peter Gregory, CEO of Totalise, said: "Because of the state of the ISP industry it is not financially viable to carry on offering this service to some of the users and as a business, we have had to make the unfortunate decision to cancel the service to them.

"The majority of our users will still be able to carry on using The Ultimate Surf as they have been and we apologise to those affected users that we cannot continue to offer this service."

This will come as small comfort to those who paid £235 for two years' access. The tariff has been available only since August last year.

Totalise is not the first ISP to kick financially unviable users off its service. Breathe and Le Freeswerve are famous for it. ®

The essential guide to IT transformation

More from The Register

next story
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Premier League wants to PURGE ALL FOOTIE GIFs from social media
Not paying Murdoch? You're gonna get a right LEGALLING - thanks to automated software
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer quits Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.