Feeds

Le Freeswerve flags 24/7 congestion problems

Great start

  • alert
  • submit to reddit

Security for virtualized datacentres

There are question marks today about the quality of services users can expect from Le Freeswerve's new 24/7 unmetered Net access service.

According to its FAQs, Le Freeswerve will "instigate congestion control measures" if the network gets too busy with people using Freeserve AnyTime.

No one was available at press time to say what those measures might be or what compensation users would get if access to the service were blocked by congestion.

Critics could argue that Le Freeswerve shouldn’t sign-up new users if the service isn't robust enough to take them. Time will tell.

In a bid to ease the problem, the ISP will automatically dump people off the AnyTime service after two hours connection regardless of whether they're using the service or not.

"This is necessary to allow all members to access the service," Le Freeswerve says.

It continues: "Freeserve Anytime is not intended to support continuous or unattended Internet access, and as a result there is a 2 hour cut-off time on each call."

Users are free to reconnect immediately to the £12.99 a month service, apparently. However, this is hardly reassuring.

AOL UK, which also runs a 24/7 unmetered Net access service, does not impose cut off times for people using the service, although it will boot off people if the service remains idle.

Both AOL Flat Rate and Freeserve AnyTime are based on the wholesale unmetered access product, FRIACO, which caps telco costs for ISPs.

The Freeserve FAQ

Q Can I stay connected all the time?

A Freeserve Anytime is not intended to support continuous or unattended Internet access, and as a result there is a 2 hour cut-off time on each call. This is necessary to allow all members to access the service. Freeserve monitors the network and takes measures to control congestion if there is evidence that this is occurring. If usage is such that it is significantly affecting service to other members of our network then Freeserve will instigate congestion control measures.

Related Story

Le Freeswerve says 'bonjour' to flat-rate Net access

New hybrid storage solutions

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Apple Pay is a tidy payday for Apple with 0.15% cut, sources say
Cupertino slurps 15 cents from every $100 purchase
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Forget silly privacy worries - help biometrics firms make MILLIONS
Beancounter reckons dabs-scanning tech is the next big moneypit
Microsoft's Office Delve wants work to be more like being on Facebook
Office Graph, social features for Office 365 going public
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.