Feeds

Readers' letters 95%? You're having a laugh

Punters unimpressed by mobile connection claim

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

UK mobile networks connect 95% of the time

95% - you call that a service? Well, the networks do. But not Andy D:

95% is shit. Imagine you picked up your phone at home and one time in 20 you didn't get a line? Or 1 time in 20 it just didn't connect you when you dialled. Hardly what you'd call sterling service, is it?

Good point. It's a bit like stating that something is 84% fat-free thus suggesting that a mere 16% fat is a good thing. Whatever. Some people, John included, are having none of the figures at all:

So apparently in the south east there is a 95% connection success rate. I think what happened there was a typo. It should read "UK mobile networks connect 9.5% of the time". I think that is a more realistic figure.

Then again, Francois reckons the real figures are readily available:

I just read your story today and I have to wonder why the operators had to conduct test drives when all the statistics (and more) are available directly from the networks' operation centres in the form of very detailed measurements including such things as succesful call attempts unsuccesful ones (with cause for failure) handover success rates and such?

Surely those numbers would have been more reliable than driving through selected areas making calls in a car, especially since most of the measurements can be broken down by cell (how else would they know when specific parts of the network go down, so they can fix them).

And remember, even if you a connection every time, there's probably some poor bloke herding sheep on the side of a windswept mountain trying in vain to get through to the Leek Marketing Board. Most likely Huw Pritchard:

This thing about 86.4% of mobile calls in Wales being connected, I think for some reason I'm actually making up the entire 13.6% that aren't!

Sodding Orange...

Tim Auton had a good theory on improving connection statistics:

I can see why the results are grossly inaccurate when compared to anyone who's ever used a mobile phone's experience, to quote from the research "data was compiled from vehicles - using roof mounted aerials".

Well that's a fucking lot of good considering the majority of calls are made from hand portables within buildings. Perhaps more of my calls would connect if I had my phone connected to a two foot vertical aerial in the street.

Here's an idea, we could have stations (boxes?) in the street where for a small fee (say, 20p?) we could plug into a nice big aerial and then we too could have 95% of our calls connect.

The best of the rest

Australia v USA - The gloves are off
International e-punchup kicks off.

The true story of Xmas
Learned readers put us straight.

McCarthy email solution 'brilliant'
According to his mum at least.

Lukewarm tea - the litigous truth
US military sets us straight.

UK vultures endangered species
US carrion feeders kick chicks from nest.

Top three mobile application threats

More from The Register

next story
Och aye! It's the Loch Ness Monster – but only Apple fanbois can see it
Fondleslab-friendly beastie's wake spotted... OR WAS IT?
Japanese boffin EYES up big bucks with strap-on digi-glasses
AgencyGlass saddles user with creepy OLED display
Sleuths find nosy NORKS drones on the Chinternet
UAVs likely to have been made in the Middle Kingdom
Spanish village called 'Kill the Jews' mulls rebranding exercise
Not exactly attractive to the Israeli tourist demographic
Dorian Nakamoto gets $23,000 payout over Bitcoin invention saga
Maintains he didn't create cryptocurrency, but will join community
Pirate Bay's 10 millionth upload: Colour us shocked, a SMUT FLICK
P2P badboys show online piracy is alive and humping
Teen girl arrested with 70-year-old man's four inch weapon inside her
Charged with introducing .22 snubbie to penile facility. It wasn't firing blanks
Oz bank in comedy Heartbleed blog FAIL
Bank: 'We are now safely patched.' Customers: 'You were using OpenSSL?'
Forget the beach 'n' boardwalk, check out the Santa Cruz STEVE JOBS FOUNTAIN
Reg reader snaps shot of touching tribute to Apple icon
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.