Feeds

eBay promotes spam to users

It reckons opting opt of spam is a 'mistake'

  • alert
  • submit to reddit

The Essential Guide to IT Transformation

eBay users are up in arms after the online auctioneer told them their choice to opt out of receiving junk email must have being a mistake which it is keen to correct.

Users have received an email from eBay telling them that their preferences have being changed so that they will receive marketing messages from 23 January. Users not happy with this will have to change their preferences back to those previously specified.

The message to users said: "eBay sends out valuable email communications with news, offers and special events that help you buy and sell. Unfortunately, we have noticed that an error occurred during your registration process that prevented you from receiving these communications.

"Many of your notification preference defaults were set to 'no' rather than to 'yes', which means that unlike other eBay members, you're not receiving these types of communications. We'd like to resolve this problem quickly and efficiently. Therefore, on 1/8/01, we returned all your notification preferences to the standard default of 'yes' to put you in line with the rest of the eBay community."

We can't help that eBay is shooting itself in the foot here and annoying customers it should be doing its best to please, particularly after hardware failure resulted in an 11-hour outage for the site last week.

It should also be noted that last August eBay pulled an auction of mailing lists of US investors, which could be used for spam purposes, from its site citing concerns about the trading of personal data.

So has eBay changed its stand on spam and what will its next step be? Maybe eBay users who select the 'no' option to marketing email on sign-up will receive a message that the application can't be processed when they submit it. ®

Related Stories

eBay users hit by fake email scam
US gets heavy with suspected eBay scamsters
eBay pulls Kevin Mitnick trinkets
eBay, QXL hit in piracy swoop
Massed hack attack hits major Web sites

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.