Feeds

eBay promotes spam to users

It reckons opting opt of spam is a 'mistake'

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

eBay users are up in arms after the online auctioneer told them their choice to opt out of receiving junk email must have being a mistake which it is keen to correct.

Users have received an email from eBay telling them that their preferences have being changed so that they will receive marketing messages from 23 January. Users not happy with this will have to change their preferences back to those previously specified.

The message to users said: "eBay sends out valuable email communications with news, offers and special events that help you buy and sell. Unfortunately, we have noticed that an error occurred during your registration process that prevented you from receiving these communications.

"Many of your notification preference defaults were set to 'no' rather than to 'yes', which means that unlike other eBay members, you're not receiving these types of communications. We'd like to resolve this problem quickly and efficiently. Therefore, on 1/8/01, we returned all your notification preferences to the standard default of 'yes' to put you in line with the rest of the eBay community."

We can't help that eBay is shooting itself in the foot here and annoying customers it should be doing its best to please, particularly after hardware failure resulted in an 11-hour outage for the site last week.

It should also be noted that last August eBay pulled an auction of mailing lists of US investors, which could be used for spam purposes, from its site citing concerns about the trading of personal data.

So has eBay changed its stand on spam and what will its next step be? Maybe eBay users who select the 'no' option to marketing email on sign-up will receive a message that the application can't be processed when they submit it. ®

Related Stories

eBay users hit by fake email scam
US gets heavy with suspected eBay scamsters
eBay pulls Kevin Mitnick trinkets
eBay, QXL hit in piracy swoop
Massed hack attack hits major Web sites

Secure remote control for conventional and virtual desktops

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.