Feeds

Vizzavi bungles upgrade

Leaves thousands without email

  • alert
  • submit to reddit

Top three mobile application threats

Vizzavi has botched its attempt to upgrade its platform leaving thousands of users without access to their email.

The upgrade was expected to be started and completed yesterday. But it's clear Vizzavi's attempt at Euro-unification has failed. Miserably.

Thousands of users have been left without access to their email - and it could take until Thursday before the problems are resolved.

No one at Vizzavi's HQ in Berkshire was available for comment - yet another example of dotcoms going into hiding at the first whiff of trouble. Thankfully, customer support sang like a karoake canary on acid.

"We've been experiencing a few problems - our systems keep crashing," said tech support.

"Our call centres are struggling too.

"We've had to transfer 20,000 people across to the new platform and we're doing it in chunks," he said.

It's not known whether the upgrade has just affected users in the UK or throughout Europe.

Last week Vizzavi - a joint venture between the Vivendi and Vodafone - said the move was designed to "bring us in line with the rest of Europe". ®

Related Stories

Vizzavi frogmarches Brit users to toe Euro line
Vodafone celebrating portal launch by terminating free alerts?
Vodafone + Vivendi =VIZZAVI

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.