Feeds

Vizzavi bungles upgrade

Leaves thousands without email

  • alert
  • submit to reddit

5 things you didn’t know about cloud backup

Vizzavi has botched its attempt to upgrade its platform leaving thousands of users without access to their email.

The upgrade was expected to be started and completed yesterday. But it's clear Vizzavi's attempt at Euro-unification has failed. Miserably.

Thousands of users have been left without access to their email - and it could take until Thursday before the problems are resolved.

No one at Vizzavi's HQ in Berkshire was available for comment - yet another example of dotcoms going into hiding at the first whiff of trouble. Thankfully, customer support sang like a karoake canary on acid.

"We've been experiencing a few problems - our systems keep crashing," said tech support.

"Our call centres are struggling too.

"We've had to transfer 20,000 people across to the new platform and we're doing it in chunks," he said.

It's not known whether the upgrade has just affected users in the UK or throughout Europe.

Last week Vizzavi - a joint venture between the Vivendi and Vodafone - said the move was designed to "bring us in line with the rest of Europe". ®

Related Stories

Vizzavi frogmarches Brit users to toe Euro line
Vodafone celebrating portal launch by terminating free alerts?
Vodafone + Vivendi =VIZZAVI

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.