Feeds

Dell hit by Christmas shipment delays

Empty stockings wait to be filled

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

While computer makers fight to flog their stock this Christmas, Dell has been hit with shipment delays.

The direct PC selling giant yesterday admitted there were delays concerning two of its top consumer systems, the Dimension 8100 PC and Inspiron 8000 notebook.

Five per cent of orders for the Dimension 8100 have been affected by the problem - caused by a cock-up on Dell's Website which apparently let customers order a mouse and keyboard that were incompatible. Dell is now sending out an upgraded version of the mouse.

The Inspiron shortages stemmed from supply problems with 8x CD-RW drives and 32MB graphics cards. The situation has been sorted out, according to Dell, which did not reveal how many shoppers were affected.

"This is obviously mis-execution by Dell, and frankly it's quite dangerous," Gartner analyst Kevin Knox told AP.

"People went to Dell all the way back in November, and if they can't deliver product before Christmas, this is going to leave a bad taste in a lot of people's mouths."

On Friday rival US PC maker Gateway started to temporarily stock PCs in its stores in a bid to shift pre-Christmas inventory. It usually uses the outlets as showrooms for its products, which are then shipped to customers. It also promised Christmas delivery on build-to-order PCs bought by midday on 23 December. ®

Related Stories

Xmas panic means PC fire sales
Dell announces next server offerings
Dell hits revised estimates
Decent Dell honours PC offer after online cock-up
Gateway turns showrooms into PC supermarkets
Global PC sales to grow 20 per cent in Q4

Secure remote control for conventional and virtual desktops

More from The Register

next story
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.