Feeds

Dell hit by Christmas shipment delays

Empty stockings wait to be filled

  • alert
  • submit to reddit

Internet Security Threat Report 2014

While computer makers fight to flog their stock this Christmas, Dell has been hit with shipment delays.

The direct PC selling giant yesterday admitted there were delays concerning two of its top consumer systems, the Dimension 8100 PC and Inspiron 8000 notebook.

Five per cent of orders for the Dimension 8100 have been affected by the problem - caused by a cock-up on Dell's Website which apparently let customers order a mouse and keyboard that were incompatible. Dell is now sending out an upgraded version of the mouse.

The Inspiron shortages stemmed from supply problems with 8x CD-RW drives and 32MB graphics cards. The situation has been sorted out, according to Dell, which did not reveal how many shoppers were affected.

"This is obviously mis-execution by Dell, and frankly it's quite dangerous," Gartner analyst Kevin Knox told AP.

"People went to Dell all the way back in November, and if they can't deliver product before Christmas, this is going to leave a bad taste in a lot of people's mouths."

On Friday rival US PC maker Gateway started to temporarily stock PCs in its stores in a bid to shift pre-Christmas inventory. It usually uses the outlets as showrooms for its products, which are then shipped to customers. It also promised Christmas delivery on build-to-order PCs bought by midday on 23 December. ®

Related Stories

Xmas panic means PC fire sales
Dell announces next server offerings
Dell hits revised estimates
Decent Dell honours PC offer after online cock-up
Gateway turns showrooms into PC supermarkets
Global PC sales to grow 20 per cent in Q4

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
Microsoft EU warns: If you have ties to the US, Feds can get your data
European corps can't afford to get complacent while American Big Biz battles Uncle Sam
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.