Feeds

Russian credit card scam hits Brit Web host customers

Double rouble trouble

  • alert
  • submit to reddit

Gartner critical capabilities for enterprise endpoint backup

Fifteen customers of a small British Web hosting company have had small amounts of money unlawfully charged to their credit card accounts. The money has nominally been paid to a Russian company called Incomtel.

The amounts taken are between £5 and £10. All the accounts were charged in Russian roubles. All fifteen customers had the money refunded by their banks or credit card companies.

Some users claim they have had money taken from a card account which had been used online only in transactions with the Web hosting company, Gloucester- based Fasthosts - and they are not happy.

One victim said Fasthosts had made no effort to keep customers informed. "We can forgive them for being hacked," he said, "but not to leave us, the clients, without knowing anything about it."

We too have run into the communication problems with Fasthosts.

The company has declined our invitations to comment on the concerns raised by some of their customers. The company will not speak to us over the phone, and has not replied to emails we sent. Apparently they have been forwarded to the "general manager" but no-one seems to know, or be willing to say who he or she is.

Another victim told us: "They [Fasthosts] are complete muppets."

Incomtel itself has denied all knowledge of the transactions, claiming payments never arrived at its account. It says that someone is using the company name fraudulently and has referred the matter to the security services. ®

Related Links

An excerpt from a usenet thread on the subject.

Related Story

Fear drives net security spend

Boost IT visibility and business value

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Fast And Furious 6 cammer thrown in slammer for nearly three years
Man jailed for dodgy cinema recording of Hollywood movie
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Scale data protection with your virtual environment
To scale at the rate of virtualization growth, data protection solutions need to adopt new capabilities and simplify current features.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?