Feeds

Russian credit card scam hits Brit Web host customers

Double rouble trouble

  • alert
  • submit to reddit

New hybrid storage solutions

Fifteen customers of a small British Web hosting company have had small amounts of money unlawfully charged to their credit card accounts. The money has nominally been paid to a Russian company called Incomtel.

The amounts taken are between £5 and £10. All the accounts were charged in Russian roubles. All fifteen customers had the money refunded by their banks or credit card companies.

Some users claim they have had money taken from a card account which had been used online only in transactions with the Web hosting company, Gloucester- based Fasthosts - and they are not happy.

One victim said Fasthosts had made no effort to keep customers informed. "We can forgive them for being hacked," he said, "but not to leave us, the clients, without knowing anything about it."

We too have run into the communication problems with Fasthosts.

The company has declined our invitations to comment on the concerns raised by some of their customers. The company will not speak to us over the phone, and has not replied to emails we sent. Apparently they have been forwarded to the "general manager" but no-one seems to know, or be willing to say who he or she is.

Another victim told us: "They [Fasthosts] are complete muppets."

Incomtel itself has denied all knowledge of the transactions, claiming payments never arrived at its account. It says that someone is using the company name fraudulently and has referred the matter to the security services. ®

Related Links

An excerpt from a usenet thread on the subject.

Related Story

Fear drives net security spend

Security for virtualized datacentres

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Why Oracle CEO Larry Ellison had to go ... Except he hasn't
Silicon Valley's veteran seadog in piratical Putin impression
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.