Feeds

Post Office takes on e-delivery upstarts

Postman Pat and his baseball bat

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

The Post Office is hoping to cash-in on the e-shopping revolution with an ambitious plan to make deliveries more flexible.

A trial scheme encompassing 1000 post offices in Bristol, Bath, Taunton, Torquay and Exeter goes live today and enables consumers to nominate their local Post Office branch as an alternative address for the delivery of parcels, packages and items needing a signature.

It's hoped consumers won't be inconvenienced if goods are delivered to their homes when they're at work - giving them the freedom, instead, to pick up items ordered online when it suits them.

With 18,500 post offices up and down the country and nine out of ten people living within a mile of one, convenience is certainly a major issue. Of course, for punters to benefit companies would have to send their goods through Royal Mail or Parcel Force - as opposed to some other carrier.

David Taylor, the Post Office's MD, Home Shopping, said: "This is a major trial designed to give people who shop from home, whether it be through catalogues, the internet, interactive TV or by phone, even greater choice over the delivery of goods they have ordered."

The trial is due to end in March 2001 and if successful, could be rolled out across the rest of the country later in the year. However, such a service would not be offered for free. A spokesman for the Post Office declined to say how much extra it would cost insisting that it would be a "modest premium".

In July Express Dairies said it intended to establish a new e-commerce home delivery service in partnership with fulfilment outfit m-box by using its flotilla of milk floats to deliver goods. The service is still in its planning stage, according to a milkmaid. ®

Related story

Royal Mail gets competitive

Combat fraud and increase customer satisfaction

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.