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Intel tight-lipped on support forum closures

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Intel's decision to close its processor and motherboard support forums Intel signs death warrant for support forums looks to be pretty irrevocable.

Following our earlier stories (see below), the Intel Pentium III processor and mobo forums have been flooded with messages from users complaining, whining, threatening and just plain flaming about Chipzilla's plan to replace the popular forums with email support.

We asked to speak to the Intel Insider who had made the closure decision, but were today told that they were unavailable for comment.

"We have made these changes to ultimately increase customer support capabilities based on real experience we have gained from the bulletin board approach, there is nothing further to add," replied an Intel Europe representative.

So that's it then. We'll never even find out who the bright spark was who made this terrific decision.

Or will we?

The forum closure will begin on September 27 by moving to read-only for two weeks, then closing down completely on October 11, 2000. Check it out while you still can here ®

Related stories
Intel signs death warrant for support forums
Intel backtracks on support forum closures
Intel shuts stacks of web forums
Intel slams door on mobo support

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