Feeds

HP innocent in CD burner screw up

Adaptec plug-in to blame

  • alert
  • submit to reddit

The Essential Guide to IT Transformation

It's only taken two clean installs of Windows 2000 and all the applications and a total restore of all the data, but we appear to be getting to the nub of the problems that appeared when we tried running our new HP 9510i CD burner.

It seems that HP is innocent this time and that it's an Adaptec plug-in to Windows Media Player 7 that causes a conflict with Direct CD from, er, Adaptec.

One of the key features of WMP7 (shipped with Windows ME, with which it works fine) is the ability to write directly to a CD writer. To facilitate this, an Adaptec plug-in is used which unfortunately causes all installed CD's to become unusable on any machine running WMP7 under Windows 2000.

HP came up with a workaround this afternoon which is claimed to restore the non-functional drives. We haven't tried it yet, but it goes something like this:

1) Go to Settings from the Start Menu
2) Select Control Panel
3) Select Add/Remove Programs
4) From the list, select Windows Media Player 7
5) Click the Uninstall component parts box
6) Put a check in the box next to remove "Adaptec CD burning Plugin".

Once the plugin is removed, all is returned to normal.

Numerous readers have written in response to our original story having hit similar problems with CD writers from a wide variety of manufacturers. Some have turned to alternative burning software like Ahead's Nero, while others have given up altogether and reverted to Win98 for CD writing duties.

We suspect that Adaptec is also on the case on this one, as one reader today referred us to a FAQ on the company's support web site referring to WMP7 problems which has now mysteriously disappeared.

Rest assured we'll stay on top of this one. ®

Related story

HP CD writer screws Win 2K machine

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.