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Intel: Spot a problem and don't win a Metro

Intel more than happy to receive help but won't pay

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Following the good Doctor Tom's travails with a recalcitrant Pentium III 1.13GHz and The Reg's fabled DOA 1.13GHz system, we asked Intel what the deal was regarding remuneration for helping the great Stan of Chips identify "challenges" with its products.

You will be astounded, gobsmacked, flabbergasted, bowled over, stunned and astonished to discover that there will be absolutely no reward for pointing out that an Intel product doesn't work properly.

"In the case of Tom's Hardware Guide and Hard OCP they were of great help in recreating the system set-up to reproduce the problem and we appreciate being able to work in this way with open communication that helps solve these kinds of issues and improve product quality. But there is no rewards for this type of activity, like when customers identify a problem we appreciate being able to work with them on further investigation, finding a solution etc as ultimately this improves product quality," replied an Intel spin paramedic with a tenuous grip of English grammar.

So there we have it. Chipzilla appreciates your help in identifying problems but will offer no fiscal reward.

Neither, apparently, will it sack the brain-dead bozos it employs to highlight product shortcomings before launch, it appears.

This is, of course, nothing new. The Reg revealed that the Cape Cod mobo was to be recalled a mere four weeks before Intel 'fessed up to the recall actually happening. And we never received a penny. ®

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