Feeds

Halifax offers free anti-virus software to Net customers

It's another PR coup. Hopefully we'll forget the bank's bad side

  • alert
  • submit to reddit

Build a business case: developing custom apps

Halifax has said it will give free anti-virus software to its Net banking customers and has promised to cover any online fraud - something it was criticised for not doing by an Internet watchdog.

In a bit of a PR coup, top man David Walkden has waxed lyrical about how the £20 software (retail price) will give its customers piece of mind and presumably make everyone sign up for its wonderful service. This is a classy approach to what could have been a very different story.

The Foundation for Information Policy Research criticised Halifax (as well as Egg and the Bank of Scotland) back in July for not capping how much customers would be liable for in a case of online fraud. No one was very impressed. Following further cock-ups since then, the report was starting to carry the tag "stick" and being used to beat the online banks whenever they made a mistake.

By kicking out a piece of anti-virus software (downloadable or on CD-Rom from end of September and with updates on its site) - which, let's face it, must cost the bank about £2 a throw - not only does it get some good press attention but can also co-announce that it has corrected its most-publicised error. (Incidentally, the software is that world-famous anti-virus kit Trend Micro's PC-cillin 2000.)

In fact, so excited were we about the news that we nearly forgot about its much-delayed Intelligent Finance site that was supposed to go live last month and has yet to see the light of day. Except we didn't. ®

Related Stories

Halifax pulls IF.com Net bank launch
Halifax tries to patent banking system

Next gen security for virtualised datacentres

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.