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Service stopped but techie glitch blamed

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Dundee-based ISP Ezesurf has stopped its service but denied it has gone bust leaving thousands of Net users out of pocket and unable to get online.

The service - which offers flat-fee unmetered Net access for £75 a year - crashed yesterday fuelling rumours that the service was in trouble.

One worried customer told The Register: "Ezesurfers wait with bated breath to see if they [Ezesurf] have gone the way of the other 'pulled the plug' 0800 ISPs - particularly idiots like me who paid them £100 for 128Kbps ISDN only a few days ago."

Jenny Morgan, Customer Services Manager at Ezesurf, tried to ease people's concerns and told The Register that the ISP had been hit by technical problems.

Asked whether the ISP had ceased trading, she said: "No comment."

A statement would be released in the next 48 hours which would "allay people's fears", she said.

She also refused to comment on allegations made by an inside source which claimed that Energis - Ezesurf's Web hosting and connectivity supplier - had pulled the plug on the ISP for the non payment of a bill.

Officials at Energis also denied the allegations. ®

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