Feeds

Safeway hacked in email raid

Take your shopping to Tesco

  • alert
  • submit to reddit

The Essential Guide to IT Transformation

Safeway, the British supermarket chain, had its email server cracked on Friday.

More than 1,000 customers complained to the company by telephone after receiving a "rude email", apparently sent from info@safeway.co.uk, informing them of a 25 per cent price increase. And if they didn't like that, then they should "piss off to another supermarket chain such as Tesco or Sainsbury".

This sounds almost plausible from a British retailer (Safeway used to be owned by the American company of the same name, but cut loose several years ago).

Safeway informs by email 25,000 customers of special offers. In an apology sent to these customers by email on Saturday evening, the company said: "At this stage of our investigations we are confident that the no personal information was accessed".

The first step for the company will be to check whether
a disaffected employee is responsible for the email; then it's an audit of the security systems to see how it got taken for such an easy ride. ®

See also

ITN hacked in email raid

The rogue email in full
Original Message -----

From: Safeway <info@safeway.co.uk>
To: <safe@linas.f9.co.uk>
Sent: 11 August 2000 23:59
Subject: Message from Safeway

Dear (name deleted)

We are pleased to announce that from Monday 13 August 2000, Safeway will be increasing prices on all our goods by 25%.

If this doesn't sound good to you then you can piss off to another supermarket chain such as Tesco or Sainsburys.

Regards,
The Safeway Team.

The Safeway apology

----- Original Message -----
From: Safeway <feedback@safeway.co.uk>
To: <safe@linas.f9.co.uk>
Sent: 12 August 2000 18:04
Subject: Important Statement

Dear (name deleted)

You may have received an e-mail recently that appeared to have come from Safeway. If you did please read the following statement.

Safeway can confirm that a small number of our customers have received a hoax e-mail which claims to have been issued by Safeway. The e-mail was sent late last night. Safeway would like to make it clear that this was not issued by the company and the information it contained was entirely false.

We appreciate that if you received this e-mail you might have been concerned and annoyed. We sincerely apologise for any upset caused and would like to reassure you that we are doing everything we can to get to the bottom of this. At this stage of our investigations we are confident that the no personal information was accessed.

Safeway values your custom dearly and we will continue to bring you fantastic, deep cut, price deals every week in our flyers, as well as the best fresh products, best customer service and best product availability.

Sincerest apologies,
The Safeway Team.

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.