LineOne replies to ISPA

But it's private and confidential, so keep your nose out

LineOne has replied to criticisms from the Internet Service Providers Association (ISPA) that it is in breach of the organisation's code of conduct following its decision to ditch unmetered Net access.

Martin Jackson, a spokesman for LineOne, confirmed that the ISP has replied formally to ISPA but that it was not prepared to divulge the contents of the communication.

"It is a private letter and I cannot comment," said Jackson.

However he maintained that LineOne did nothing wrong in the way it handled the scrapping of the unmetered service.

"LineOne is honouring the terms and conditions of the agreement with those who signed up to the service," he said.

Unless LineOne takes a different view on the issue depending on whether it's talking publicly to the press or privately to ISPA it can only be assumed that ISPA's call for additional compensation will be turned down.

If that's the case, it should lead to an interesting test of the industry body's clout in dealing with such matters.

No one at ISPA was available for comment today. Clare Gilbert, the chair of ISPA, is currently away in the US.

The ISPA letter was sent a week ago. LineOne was given seven days to reply. ®

Related Stories

ISPA slaps LineOne
Customers bash LineOne
LineOne ditches free Net access

Sponsored: 5 critical considerations for enterprise cloud backup