Customers bash LineOne
And smash Quip! phone diallers
Posted in Music and Media, 17th July 2000 17:07 GMT
Free whitepaper – Driving Situational Awareness:
LineOne and its telco sidekick Quip! have stoked a vicious response from customers who feel they've been cheated by the service provider's decision to dump 24/7 unmetered Net access.
The Register has been flooded with e-mails from angry users.
One reader wrote: "What a joke. They advertise this for months as '24/7 unmetered' then they just pull the plug."
Others have written to the BBC's hard-nosed consumer-rights programme, Watchdog in the hope that the company might have second thoughts if some hard-nosed journo sniffs around.
One, though, was so incensed at LineOne's decision he took the law into his own hands.
Entitled, "RIP QUIP", he's smashed up his Quip! phone dialler...and the result of this anger therapy can be seen here. ®

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