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Halifax pulls IF.com Net bank launch

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Halifax, the UK's biggest mortgage bank, has bottled the launch of Intelligence Finance (IF.com - the URL cost the company a million quid), the "revolutionary" Net bank, less than 24 hours before it was supposed to open its virtual doors.

Prospective customers were today told by email:


We wanted to inform you straight away that our launch has been delayed.

Although we are disappointed about this delay we feel that the resilience of our systems must be tested to our complete satisfaction, in order to provide you with the best possible service when we launch. Testing will therefore continue over the next few weeks.

We will now be launching our telephone banking business in August with our Internet service following thereafter.

Blimey, aren't the phones working, then? Of course it is always better to be safe than sorry, and there have been some high-profile first day system collapses with British Net banks, with Cahoot and Egg the most notable failures.

IF.com was supposed to launch the phone banking bit on Friday, 14 July. The Internet bit was always going to come later. ®

Related stories

Cahoot: another online launch fails to anticipate customer interest
Halifax tries to patent banking system

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