Feeds

Some like it Hotmail

So why are they complaining?

  • alert
  • submit to reddit

Intelligent flash storage arrays

There's no such thing as a free lunch, as 330,000 Hotmail users found out last week.

Following a server breakdown, these people were locked out of their Hotmail free email accounts for 10 days. And when the server was powered up and back online, many found that all their data, including addresses and saved messages, were lost.

It looks like Microsoft, Hotmail's owner-operator, put the repaired server back to work before fully completing data recovery routines. The company says that all data should be recovered, at some point.

It is easy to imagine the frustration of the Hotmail users (a small proportion of the 66 million account holders), especially those foolhardy enough to use the account as their primary or sole email address.

What is one to make of the people uncovered by Wired such as Tom Demchack, who runs a gourmet food-delivery business in Pittsburgh, USA.

"I won't go into how much I lost, because as a heavy user of Hotmail, much business was contained in the various folders. Nor will I ever know what was lost while the server was down."

Or Carl Toups, "a construction mechanic for the Navy in Gulfport, Mississippi". The Hotmail outage had disrupted communication between him and his 600 colleagues, he told Wired. Twenty of them have had to open Yahoo! instant messengers. Poor lambs.

What are these people complaining about? Hotmail is a free email service designed for the consumer mass-market. It is not an appropriate business tool, as our Pittsburgh gourmet delivery man is, through his false economy, finding to his cost. ®

Internet Security Threat Report 2014

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.