BT's WAP strategy whopped by Oftel
0000 - just how desperate is BT?
Posted in Media, 22nd June 2000 13:04 GMT
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BT Cellnet has been slapped by Oftel for preventing customers from altering their homepages on their WAP phones.
The underhand move by the BT subsidiary meant that users were stuck with its own offering WAP portal.
The mobile phone telco said it would provide people with a four-digit code to make the changes, after someone complained to the winged watchdog.
According to Mitsubishi Electric, which makes BT Cellnet's Geo WAP phone, it was ordered by BT to block consumers from changing homepages on their phones.
A spokesbunny for BT Cellnet said she was unable to comment on this or anything else to do with the matter.
Luckily, the company told the FT: "There can't be that many customers who would want to change their portal in the first place."
With a comment like that it only goes to show how damn arrogant this company can be.
By the way, the number to unlock your phone is, unimaginatively, 0000. So don't bother calling BT Cellnet to find out - you'll save yourself a fortune and a load of time to boot. ®
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