Feeds

CIX denies customers forced MD departure

But promises to revise Ts&Cs

  • alert
  • submit to reddit

Bridging the IT gap between rising business demands and ageing tools

CIX, the ISP under attack from its customers for imposing punitive new terms and conditions, has a new managing director.

Graham Davies, former sales and marketing director at CIX, has replaced Doug Birtley, who left the company to "run other business interests".

Davies scoffed at suggestions that Birtley's departure had anything to do with the CIX Ts&Cs fiasco.

"I can promise you [Birtley's departure] has nothing to do with the terms and conditions issue," he said.

"Doug has left the company to run other business interests," he added.

The offending Ts&Cs that have worked CIX users up into such a lather included forcing users to hand over copyright of their material to the ISP if it was posted on CIX; instant dismissal from the service if CIX users put a foot wrong; and a rather unsavoury punitive interest charge of four per cent above base rate for late payers.

Davies said that the whole issue was very complicated in light of recent legal cases but added that CIX was currently revising the Ts&Cs to account for the barrage of customer complaints. ®

Build a business case: developing custom apps

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.