UK's slowest sites named and shamed
What, we're not on it?
Posted in Business, 5th May 2000 12:05 GMT
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Some of Britain's slowest e-commerce sites have been named and shamed in a study that warns that e-commerce revenues could be hit unless e-businesses do more to improve page-serving performance. The CacheFlow study found that Net users in Britain typically have to wait an average of 28 seconds for a Web page to download from an e-commerce site, and that waits of two or three times this figure are not untypical. Sluggish hmv.co.uk, Bookshop.blackwell.co.uk and yahoo.co.uk topped the list of worst offenders with average download times of just under a minute per page. lycos.co.uk and excite.co.uk were speedmonsters by comparison with download times of less than ten seconds. Nigel Hawthorn, European marketing director, CacheFlow said: "Web users are fickle creatures. The Web makes it very easy for a shopper to go elsewhere if they find that a Web site is too slow. "When developing a Web site, e-commerce businesses need to consider how the site is connected to the Internet to minimise wait time for users. "This is ultimately going to be as important as the content on the site," he said. The study looked at 50 UK e-commerce Web sites across 13 business categories over a period of two weeks. The test was conducted using 56k dial-up and ISDN accounts from half a dozen different ISPs. Each site was hit 10 times over the two-week period, at a variety of times throughout the day. Although the research is to be welcomed, it should be noted that the company behind it, CacheFlow, also makes products that speed up Web page delivery. The Best and Worst Fastest UK Web sites
| Web site | Category | Average Web page
download time [seconds |
| lycos.co.uk | Search engine | 8.34 |
| excite.co.uk | Search engine | 8.43 |
| easyjet.com | Travel | 10.78 |
| thetrainline.com | Travel | 11.41 |
| go-fly.com | Travel | 14.71 |
| Tescodirect.com | Supermarket | 14.71 |
| demon.net | Communications/ISP | 15.73 |
| asda.co.uk | Supermarket | 16.44 |
| Lloydstsb.co.uk | Financial services | 17.35 |
| bol.com | Books | 17.71 |
| Web site | Category | Average Web page
download time [seconds |
| hmv.co.uk | CD and Videos | 51.42 |
| Bookshop.blackwell.co.uk | Books | 47.87 |
| yahoo.co.uk | Search engine | 47.7 |
| egg.com | Financial services | 47.6 |
| sony.co.uk | Electrical goods | 46.29 |
| c-and-a.co.uk | Clothes | 46.07 |
| dixons.co.uk | Electrical goods | 45.59 |
| ft.com | Media | 43.59 |
| jobworld.co.uk | Job Search | 41.00 |
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