Feeds

HP eventually wakes up to Win2K

Oops! Maybe we should write some drivers, guys.

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

When Windows 2000 was launched back in February, a common complaint was a shortage of drivers, video cards in particular being badly served. The latest - and we're really talking late here - group of users to be hit are those using one of HP's popular OfficeJet printer/fax/scanner devices, who were originally promised that a Win2K driver for the OfficeJet 500, 600, 700 and T series would ship this month. Now the aptly named Customer Self-Service Centre is advising June as the earliest a full set of drivers will be available. In the meantime, a beta print-only driver is available, which, while functional, does not offer any of the friendly menu driven controls for such vital tasks as aligning and cleaning print cartridges or receiving faxes into the PC. And that user-friendliness must surely be one of the key reasons home and small office users bought the thing in the first place. Was HP unaware that a major new operating system was about to be launched? When did the company start working on the new drivers? How long should it take to write and test them? What planet was HP on for the last two years so that it didn't see any of the hype surrounding Win2Ks imminent arrival? "We are making every effort to expedite the release of the OfficeJet Windows 2000 software," bleats the HP website. Of course you are, chaps. But OfficeJet users should at least be grateful - if Win2K had shipped on time, they'd have had to wait 18 months for drivers, rather than a mere six. ® Related story HP punters shout online over missing W2K driver

Providing a secure and efficient Helpdesk

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.