Feeds

Compaq makes small but important mistake

The Big Number change claims a casualty. K'snurk!

  • alert
  • submit to reddit

The essential guide to IT transformation

The clock is ticking – on 22 April phone numbers in many parts of the UK will change. Among those affected will be businesses in the Greater London area. One of those is Compaq UK. We got a press release from Compaq this morning and noticed it had changed its letterheads to accommodate the new phone number – 0181 is gone and in its place is 0208. But 0181 isn't the only thing that's gone. The new phone number has a digit missing. It used to be 0181 332 3000. According to the new Compaq headed paper it is now 020 8332 000. Spot the missing 3 – if you see what we mean. Dial the number as it appears on the letterhead and you get a dead tone. Oh dear. For a long time Compaq was stuck with a reputation for being aloof and unwilling to speak to anyone other than huge multinational customers. It went to great lengths to improve relationships with smaller customers, including setting up a call centre in Glasgow where the smallest of businesses and even home users could buy Compaq machines. Funny thing, irony. ®

Build a business case: developing custom apps

More from The Register

next story
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Premier League wants to PURGE ALL FOOTIE GIFs from social media
Not paying Murdoch? You're gonna get a right LEGALLING - thanks to automated software
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
Class war! Wikipedia's workers revolt again
Bourgeois paper-shufflers have 'suspended democracy', sniff unpaid proles
'Aaaah FFS, 'amazeballs' has made it into the OXFORD DICTIONARY'
Plus: 'EE, how shocking, ANOTHER problem I face with your service'
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.