Cisco backtracks on spam the spammers advice

It was all a terrible mistake – you don't say

  • alert
  • submit to reddit

Protecting users from Firesheep and other Sidejacking attacks with SSL

Cisco has admitted that it made a "serious error" by advising its customers that the best way to treat unsolicited email was to retaliate with abusive emails. In its publication The Easy Guide to Network Security, Cisco advised that dumping large useless files on spammers was equally as good, although this approach has been questioned by some experts. The blunder, originally spotted by one of our vulture-eyed readers, has left the networking giant wiping large globules of egg from its face. Following The Register story this week Cisco removed the publication from its Web site. For those who missed it, Cisco's advice read: "Spam is usually harmless, but it can be a nuisance, taking up time and storage space. The solution is to flame the perpetrators by sending them abusive messages, or to reply by dumping a very large and useless file on their Web server." This is no longer Cisco policy, it seems. A prepared statement issued today by Helen O'Hanlon, PR Manager UK, Cisco Systems, Inc., said: "There was a serious error in one section of the previous version of The Easy Guide to Network Security which has led to us recalling it. A new version is in the process of being prepared. The paragraph in question in no way represents the view of Cisco Systems and we apologise for this mistake." Ms O'Hanlon was not available for further comment by press time. Which is a shame, because we would like to know how such a "serious error" could happen in the first place. We'd also like to know how customers received this publication and how many will have to be pulped to get rid of the evidence. And I for one would really love to know how to deal with spammers... other than being abusive. ® Related Story Cisco tells spam victims to reply with abusive emails

Website security in corporate America

More from The Register

next story
Hey, Scots. Microsoft's Bing thinks you'll vote NO to independence
World's top Google-finding website calls it for the UK
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
OECD lashes out at tax avoiding globocorps' location-flipping antics
You hear that, Amazon, Google, Microsoft et al?
prev story


Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.