Rumbled in the Jungle.com

Prepare to take your hat off

Nothing makes The Register prouder than sheer, naked toil - wherever it raises it head. This week's Naked Toil prize therefore goes to Jungle.com for services above and beyond the call of customer care. It could all have been so different. A reader's husband ordered a large number of hard-to-find CDs from Jungle, listed as in stock on the site. While most turned up on time and in good condition, he was told that the remainder would be delayed due to "excessive demand". Unless the fan club of St Etienne had descended on the site or hardcore-techno DJ Derrick May had just died, this scenario seemed unlikely. And so the confused customer fired off a few "stroppy" emails. The very next day, a good chunk of the outstanding CDs arrived at the door. That's good service. But in overlooking one small detail, the true extent of Jungle's dedication became apparent. In its rush to get the goods out, it had forgotten to take an Our Price sticker off one of the CDs. We can only guess which employee was sent into town with a shopping list, but we like to think that head honcho Steve "Serve to win" Bennett took it upon himself. Ungowah! ®

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