Feeds

Netscape: change your user name now!

What do you mean you can't log in?

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Netscape WebMail boasts an impressive six million plus account holders. Slightly less impressive is the fact that 480,000 of them are being forced to change their usernames following "improvements" to the service. Netscape is combining the CompuServe, AOL and Netscape databases and almost half a million users have been notified that they will have to change their mail addresses to avoid duplicates. To add insult to injury, a software glitch has also shut some people out of their email completely. The upgrade is aimed at making the mail system faster, building in spam protection, and integrating email with Netscape instant messenger. Some users trying to pick new usernames got error messages telling them to try again after 24 hours. But it is claimed that many of them still couldn't get into their mail the next day. Netscape told customers about the upgrade by email on the day it took place, but rather unfortunately, some customers didn't receive the notice at all because, er, um, they were locked out of their accounts. "Those of us mandated to make this change are locked out of our email for at least 24 hours by an arbitrary, badly planned, unannounced decision by some executives that don't give a damn how much we depend on our email," spits one angry user. "So, my advice to all WebMail users is this: Get out while you can!" ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.