We're so sorry, says SurfVeryLimited firm

Overwhelmed by success

Cable Internet has issued a formal apology concerning the difficulties that have beset the service since the launch last month of its Surf Unlimited flat-rate tariff. In a statement issued to The Register last night Cable Internet said: "We apologise to any customers who have been experiencing difficulties getting through to Cable Internet. "The launch of SurfUnlimited has been an overwhelming success. We are currently in the process of increasing our Cable Internet network capacity by 50 per cent to handle the very high demand that SurfUnlimited has generated. "This will be completed in the next few weeks and we are confident that this measure will enhance the online experience for all our customers." Yesterday, Telewest confirmed that it had suspended registrations for the ISP in a bid to buy time and resolve the outstanding network performance problems. ® Related Stories Telewest goes tits up in Bristol Refunds for SurfVeryLimited customers

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