Feeds

BT network falls over

0800/0345/0845 numbers take a dive

  • alert
  • submit to reddit

The essential guide to IT transformation

Update BT engineers are still working flat out to solve a major problem after part of BT's network fell over at around 10:30 GMT this morning. Details are still sketchy, but it's understood that the failure affects part of BT's 0800, 0845 and 0345 platform of numbers, which is currently running at between 30 and 50 per cent capacity. These local call rate numbers are used by a number of different operations including ISPs and call centres. The problem causes heavy congestion in parts while other areas appear unscathed. A spokesman for BT said that engineers still didn't know what had caused the problem. As of 15:20 GMT there was no timetable for the restoration of the service. Earlier today a BT spokesman said: "We don't think it's a complete network failure, we think it is just affecting capacity. "Some calls are still getting through," he said. A railway information hotline is believed to be one of the services hit. A bank call centre is also believed to be out of operation. One Register reader talked of a "massive internal failure" although the scale of the problem is still not known. Telecoms watchdog, OFTEL, said it had received no complaints from customers about any deterioration in service. ®

5 things you didn’t know about cloud backup

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Banking apps: Handy, can grab all your money... and RIDDLED with coding flaws
Yep, that one place you'd hoped you wouldn't find 'em
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.