Callnet backlog claims come under fire
Not cleared, some users say
Posted in Business, 8th February 2000 16:05 GMT
Hitachi IT Operations Analyzer: 30-day free trial.
CallNet 0800's claims yesterday that it has successfully cleared the backlog of Net users trying to register for its service has been challenged by users who say they have been ignored by the ISP. A number of users have contacted The Register attacking the ISP for mishandling its heavily over-subscribed launch last year. Yesterday, a spokesman for CallNet said that the backlog had now been cleared. Not so, says Guy Turnbull, for one. "I'm one person who called CallNet in the week they launched, and never heard a peep back from them," he said. Patrick Chamberlain said: "Oh really? I've been trying to sign up since a couple of days before they launched, by phone, by email and online. "I've never heard a thing from them. Have they cleared their backlog by wiping their records and starting again?" A spokesman for CallNet said he couldn't comment on individual cases. ®
Free whitepaper – Optimizing the data center for cost and efficiency

Analyst Keynote: The Register Agile Data Center Summit
Automating the Acquisition Process with Enterprise Level CRM
Market Primer: ERP Systems
The Register Agile Data Center Summit
Hosted CRM Can Be Your Secret Weapon to Success!

Dirty, dirty PCs: The X-rated picture guide
Top 500 supers - rise of the Linux quad-cores
Early adopters bloodied by Ubuntu's Karmic Koala
Sign up, sign up for The Register IT security newsletter