Feeds

Callnet backlog claims come under fire

Not cleared, some users say

  • alert
  • submit to reddit

SANS - Survey on application security programs

CallNet 0800's claims yesterday that it has successfully cleared the backlog of Net users trying to register for its service has been challenged by users who say they have been ignored by the ISP. A number of users have contacted The Register attacking the ISP for mishandling its heavily over-subscribed launch last year. Yesterday, a spokesman for CallNet said that the backlog had now been cleared. Not so, says Guy Turnbull, for one. "I'm one person who called CallNet in the week they launched, and never heard a peep back from them," he said. Patrick Chamberlain said: "Oh really? I've been trying to sign up since a couple of days before they launched, by phone, by email and online. "I've never heard a thing from them. Have they cleared their backlog by wiping their records and starting again?" A spokesman for CallNet said he couldn't comment on individual cases. ®

Combat fraud and increase customer satisfaction

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.