Feeds

Linuxcare opens support services for customer rebranding

Move should dissuade Linuxcares customers from competing with it

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Linux services specialist Linuxcare today opened its support offerings to allow customers to rebrand them as their own, and said it had already signed up Hewlett-Packard, VA Linux Systems, Informix and ThinkFree.com for the Custom Solution Service (CSS). CSS, of course, marks the company's latest scheme to attract customers for its services and support offerings. The trouble is, With almost every Linux company other than hardware specialists like the aforementioned VA Linux Systems looking to services as a key revenue generator, the market is becoming increasingly crowded. Linuxcare's upcoming IPO filings with the US Securities and Exchange Commission reveals that Linuxcare handled 15,000 support calls in Q4 1999, up from a mere 140 in Q3. At that rate of growth (10,700 per cent), there should soon be plenty of business to go round. The problem is that that level of growth will attract the attention of the major commercial service and support companies. Most of them have already hopped on the Linux bandwagon, largely by working with the likes of Linuxcare and Red Hat. The question is, how long are they likely to operate at a partnership level, or will the likes of IBM Global Services soon prefer to bring it all in house? Linuxcare's scheme is a canny one in that it allows the services majors to appear to be offering their own services without actually doing so, and should encouraging them to stick with the partnership strategy -- on which all of Linuxcare's hopes for future growth and profitability are based. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.