Feeds

Free Net calls trial extended at X-Stream

Problems still dog service, but you were warned

  • alert
  • submit to reddit

Maximizing your infrastructure through virtualization

The X-Stream Network has decided to continue offering its users 24/7 0800 dial-up access to the Net once its trial finishes at the end of the month, The Register can reveal. The rapidly expanding British ISP was due to call time on the trial at the end of January, but has decided to extend it "indefinitely" to its 550,000 users. Although news of X-Stream's decision is likely to be welcomed by users it's clear that the trial has not been all plain sailing for the ISP. Although X-Stream says the trial has been a success, fears that the service would be swamped -- especially during peak hours -- have proved correct. One user said that he tried to access the service for two days without any joy dialling up to 600 times in one hour alone. Another reportedly redialled continuously for 25 hours only to be able to connect for four minutes. But frustrated users shouldn't be surprised if the service hasn't lived up to their expectations. When the trial was launched in December Greg Sukornyk, CEO of X-Stream, made it clear that the service had limited capacity and that it would be available on a "first come first served" basis. Paul Myers, MD of The X-Stream Network, admitted today that the capacity made available for daytime access was less than off-peak hours, although he claims the ISP is working to improve the service. "We've gone beyond what we promised to deliver," said Myers. "There were never any guarantees that people would get on in the first place," he said. ® Related stories: Second free call trial kicks off at X-Stream

The Power of One Infographic

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Airbus promises Wi-Fi – yay – and 3D movies (meh) in new A330
If the person in front reclines their seat, this could get interesting
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.