Feeds

Sun hits back at Gartner report

Problems completely taken out of context

  • alert
  • submit to reddit

Maximizing your infrastructure through virtualization

A Gartner note warning of quality control problems with CPUs in high-end servers has been rubbished by Sun Microsystems. Ian Meakin, director of Sun's data centre operations in the UK, said that the note Gartner sent on the 16 November, describing quality control problems with 400MHz, 4MB CPUs, said that the information was misleading and out of date. He said: "The report suggests this is a widespread problem when it isn't. They [Gartner] talked to 10 customers and extrapolated the issue from those conversations." He continued: "We don't have a quality or reliability issue at all." Further, said Meakin, Sun is no longer shipping 400MHz 4MB CPUs, it currently supplies 400MHz 8MB parts, so the report is out of date. He admitted that Sun had identified some problems in the last calendar year but said that those related to third party products and his company had worked both with its customers and its suppliers to fix those problems. "Like any manufacturer, Sun does take quality control very seriously indeed," he said. "We have shipped 400,000 systems and there's been a miniscule amount of problems. This should be put in that context." One end user, who wished to keep his name and company out of the rumble, commented: "I note that Sun doesn't go on about the fibre channel array issues in its refutation of the problems. And besides, I counted 30 sites in my company (that's only in Europe) where the a5x00 will be or has been changed; the problem is that "miniscule" is too much, where the DR decisions already made imply that two hours out of action and we're out of business." ® See also Gartner warns of Sun server realiability

The Power of One Infographic

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Airbus promises Wi-Fi – yay – and 3D movies (meh) in new A330
If the person in front reclines their seat, this could get interesting
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.