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Egg cracks on security gaffe

Didn't think sending credit card details by plain email was un safe, admits online bank

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Egg is to stop sending out credit card details in unsafe e-mails after the online bank finally realised such actions may compromise customers' security. The Prudential-backed online bank also admitted that was described as an "isolated" incident was, in fact, common practise within the company. "We didn't think [sending credit card details in unsafe e-mails] was a security problem," a spokeswoman for Egg conceded today. "We've now accepted that this was not best business practise." The online bank only took the decision after the incredibly lax procedure was highlighted in a number of media reports. But many industry watchers -- and customers -- remain gobsmacked that Egg could have taken such a relaxed, nay incompetent approach to security in the first place. ®

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