Egg cracks on security gaffe

Didn't think sending credit card details by plain email was un safe, admits online bank

Egg is to stop sending out credit card details in unsafe e-mails after the online bank finally realised such actions may compromise customers' security. The Prudential-backed online bank also admitted that was described as an "isolated" incident was, in fact, common practise within the company. "We didn't think [sending credit card details in unsafe e-mails] was a security problem," a spokeswoman for Egg conceded today. "We've now accepted that this was not best business practise." The online bank only took the decision after the incredibly lax procedure was highlighted in a number of media reports. But many industry watchers -- and customers -- remain gobsmacked that Egg could have taken such a relaxed, nay incompetent approach to security in the first place. ®

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