08004u shrugs off legal action
Doesn't want to pay up for service it considers to be poor...
Scottish-based ISP 08004u could face legal action over an unpaid account for a measly £2500, it emerged today.
Web services company Eurex Internet pulled the plug on 08004u a fortnight ago for non-payment of an outstanding bill. A spokesman for the Blackpool-based Web company refused to give his name or discuss details about the outstanding debt. He wouldn't even say what the company was contracted to do by 08004u. He did confirm, however, that the company was considering legal action against 08004u to reclaim the outstanding cash.
David Banks, MD of 08004u, on the other hand, was more than happy to talk about Eurex. He said the company had been contracted to handle an overspill of Net users when it became clear 08004u was unable to cope with demand itself.
According to Banks, the move to farm out the service to a third party did not prove successful. Among his gripes Banks said Eurex's download speeds were "appalling" and that its "network was not secure".
"The service we received from Eurex was never up to scratch," he said. "You can't pay for something the customer never got." How right you are, Mr Banks. Does that mean you'll offer a refund to those people who paid up front for 24/7 unmetered access but have still not been able to log onto the Net? ®