Feeds

MS touts free service calls – - for channel

£1 million dealer programme

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Microsoft is pumping £1 million into the UK channel to promote sales to small businesses. From today, the software giant is offering a free phone support service called Direct Access Business Critical Support. Resellers can speak to Microsoft engineers about problems their customers are experiencing. Microsoft said this investment was the first of a series of services it would be offering its 40,000 UK resellers. Kate Batson, Microsoft channel development and small business manager, said small businesses were often without the resources to deal with IT problems, which heaped pressure on resellers to offer support. "Business Critical Phone Support will further strengthen our relationship by providing resellers with a valuable resource to address small businesses critical issues quickly and cost-effectively," said Batson.®

Providing a secure and efficient Helpdesk

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.