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After the flood – Demon's under fire

Users complain of poor service as email servers take an early bath

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Internet Security Threat Report 2014

Demon users who've been unable to access their email for the last 36 hours or so may have a long wait on their hands. According to tech support, there's no estimate as to when the service will be up and running. A spokesman for Demon said the flood and fire alarm which hit two of Demon's buildings earlier this week were not responsible for the disruption. He also said the email servers weren't down -- they were just experiencing problems. One reader told The Register: "I know people who were getting connected to dead servers all morning and who had listened to a recorded message on their support line explaining that they were completely down. "Subsequently one of their support staff agreed they were suffering from 'major big time problems'." A spokesman for Demon said users could access their email from SMTP servers if they wanted... ® See also: Demon weathers storm as offices flooded

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