Feeds

Would-be investors say Freeserve registration too complex

Perhaps they clicked on the wrong buttons...

  • alert
  • submit to reddit

Remote control for virtualized desktops

Freeserve, the headline-hogging ISP, has been under attack from disgruntled share applicants who are claiming they did not receive their application forms, despite registering online. Online registration was relatively simple. Users had to complete a form, which if they were Freeserve customers was already partially completed. Users had to click the 'submit' button to finish registering. The information was then stored on a database, and application forms were sent out automatically. A spokeswoman for Freeserve said that every person who submitted a form received a prospectus, and that those who did not must have made a mistake filling in the form. "Maybe they pressed the 'exit' or 'shutdown' buttons rather than 'submit'," she said. An irritated would-be-shareholder was quoted in the Daily Telegraph as saying: "You may have to be an IT freak* to really adapt to the Internet, but I followed the instructions carefully and when I complained I got the impression that I was not the only one." Freeserve says that it only got 'a handful' of complaints --"just two or three," said the spokeswoman. *And this nation of IT freaks still manages to have an IT skills shortage? ®

Intelligent flash storage arrays

More from The Register

next story
MI6 oversight report on Lee Rigby murder: US web giants offer 'safe haven for TERRORISM'
PM urged to 'prioritise issue' after Facebook hindsight find
Assange™ slumps back on Ecuador's sofa after detention appeal binned
Swedish court rules there's 'great risk' WikiLeaker will dodge prosecution
NSA mass spying reform KILLED by US Senators
Democrats needed just TWO more votes to keep alive bill reining in some surveillance
'Internet Freedom Panel' to keep web overlord ICANN out of Russian hands – new proposal
Come back with our internet! cries Republican drawing up bill
What a Mesa: Apple vows to re-use titsup GT sapphire glass plant
Commits to American manufacturing ... of secret tech
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Driving business with continuous operational intelligence
Introducing an innovative approach offered by ExtraHop for producing continuous operational intelligence.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?