Feeds

UK corporate Web sites crap at responding

Half are hardly worth the screens they're pixellated on

  • alert
  • submit to reddit

High performance access to file storage

Survey A survey by marketing consultancy Rainier claimed today that nearly half of the top UK corporations are failing to capitalise on the Web. According to the study, big UK names including the British Aviation Authority (BAA), NatWest and Tesco are failing to use their Websites as a direct way of communicating with their customers. Rainier claims that 26 of the FTSE Top 100 failed to respond to requests for basic investor information after 100 days. Another 16 companies, according to Rainier, either did not have a Web site, could not be contacted by e-mail or had hard to find e-mail details. Those include Bass, ICI, Orange and Vodafone. "Of the 58 per cent of FTSE 100 companies that responded to an investor query from their Web site, 23 took less than three hours, 21 took between three hours and one day, 10 took between a day and three days and a further four took more than three days," said the report. The report compiled a timetable of responses from the sites surveyed. The best were Bilton (one minute), Allied Zurich and Smiths Industries (three minutes) and Zeneca (eight minutes). Some of the worst were Severn Trent (six days, 21 hours), Ladboke (nine days), Standard Chartered (20 days) and Boots (31 days). ®

High performance access to file storage

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.