Feeds

UK corporate Web sites crap at responding

Half are hardly worth the screens they're pixellated on

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Survey A survey by marketing consultancy Rainier claimed today that nearly half of the top UK corporations are failing to capitalise on the Web. According to the study, big UK names including the British Aviation Authority (BAA), NatWest and Tesco are failing to use their Websites as a direct way of communicating with their customers. Rainier claims that 26 of the FTSE Top 100 failed to respond to requests for basic investor information after 100 days. Another 16 companies, according to Rainier, either did not have a Web site, could not be contacted by e-mail or had hard to find e-mail details. Those include Bass, ICI, Orange and Vodafone. "Of the 58 per cent of FTSE 100 companies that responded to an investor query from their Web site, 23 took less than three hours, 21 took between three hours and one day, 10 took between a day and three days and a further four took more than three days," said the report. The report compiled a timetable of responses from the sites surveyed. The best were Bilton (one minute), Allied Zurich and Smiths Industries (three minutes) and Zeneca (eight minutes). Some of the worst were Severn Trent (six days, 21 hours), Ladboke (nine days), Standard Chartered (20 days) and Boots (31 days). ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.