Feeds

Our favourite eBay error messages

Sorry seems to be the easiest word

  • alert
  • submit to reddit

Top three mobile application threats

There are times when saying sorry is simply not enough -—just ask the poor beleaguered customers at eBay. They know that saying sorry all the time for the same mistakes soon begins to wear thin and lose all meaning. For the online auction house bombed again last week and remained down for part of the weekend. Believed to be one of the worst outages on record and one customer who stands to loose up to £2000 a day is reported to have said it was a personal "disaster". Yet scanning eBay's announcement board over the last five days is like reading the personal diary of someone whose life is falling apart and sliding further and further into a world of despair. Full Throttle "We are experiencing problems with our servers," it read on Thursday evening. "CGI is currently down, as well as the database server. This will cause error messages while performing most functions on our site. Our Engineering staff is on this full throttle, and we will update you as we get more information." But such optimism did not last long. "We are sorry," read an entry on Friday. "We know that you expect uninterrupted service from eBay. "We believe that this is reasonable, and we know we haven't lived up to your expectations. "We want to earn back your trust that we'll provide you with this level of service." For technicians at eBay, sorry, it seems, isn't the hardest word -- it's just one they seem to use a lot. ®

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.