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Tell your friends – Imation product recall

Faulty power supply causes concern

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Imation has admitted it still has some way to go before recalling all the iMac-ready versions of its LS120 SuperDisk which may have been affected by a faulty power cable. The storage vendor received a number of calls from customers reporting problems with faulty power supplies, with some complaining of over-heating and cracked casing. An Imation representative said the company was redoubling its efforts to track down anyone who had bought on eof the potentially faulty units. "We've heard from around 25 per cent of those people who may have an affected unit, now we’re writing those people to ask them to spread the word as much as they can," he said. The recall notice was originally issued back in February and the products affected have been on sale in the UK, Ireland, Hong Kong and Singapore. In the UK, the main resellers of the Imation SuperDisk are PC World and John Lewis Partnership, the company representative said. "We've been liaising with Trading Standards officers – they seem to think we’ve had a much higher response rate than average," the Imation representative said. Anyone with concerns over their SuperDisk should contact the Imation helpline on 0800 78 33 404. ®

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