Feeds

Pressure mounts for BT to come clean over free calls

Complaints have been made to Trading Standards and the telecomms watchdog

  • alert
  • submit to reddit

Top 10 endpoint backup mistakes

BTInternet is under growing pressure to come clean about its proposals to introduce toll-free 0800 access to the Internet. The renewed calls for an official statement come after a number of complaints from Net users who allege that the ISP has reneged on its free calls offer. Suffolk Trading Standards has confirmed that it has received a complaint although it would not disclose any details. Sources claim the complaint was from a disgruntled Net user who signed up for the 0800 service yesterday, but was told today that the offer was no longer available. The Register also received a similar complaint today following reports yesterday that BTInternet is to introduce limited toll-free access from 5 June. A spokesman for Suffolk Trading Standards said: "I can confirm that we have had a complaint. "I cannot comment further but we are looking into it," she said. Oftel has also received complaints from hoards of Net users who are in a tizzy about exactly what is going on. That makes millions of us… ®

A new approach to endpoint data protection

More from The Register

next story
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Nintend-OH NO! Sorry, Mario – your profits are in another castle
Red-hatted mascot, red-colored logo, red-stained finance books
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?